Privacy Policy

Last Updated: [Insert Date]

At COMMAND Sales Store (“we”, “us”, or “our”), operating at doorssalestore.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium door hardware and building products.

1. Information We Collect

We collect the following types of information to provide and improve our services to both professional builders and DIY enthusiasts:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information when you make a purchase of our adhesive hooks, bathroom locks, or other building materials.
• Transaction Data: Details about payments to and from you, including credit/debit card information (processed securely via PCI-DSS compliant systems) for orders of door furniture or cabinet handles.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system when browsing our cladding or coving products.
• Usage Data: Information about how you use our website, products, and services, including pages visited and products viewed like architrave or bifold doors.
• Marketing and Communications Data: Your preferences in receiving marketing from us regarding new building materials or specialty hardware.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To process and fulfill your orders for damp proofing solutions or cottage door fittings, including payment processing and delivery.
• To provide customer support for questions about our decking screws or bathroom locks.
• To improve our website functionality and product offerings (such as our range of door knobs or brackets clips) based on user preferences.
• To send transactional communications regarding your purchases of commercial-grade door hardware.
• To prevent fraudulent transactions and enhance the security of our payment systems.
• To comply with legal obligations related to international sales (excluding certain Asian and remote regions).

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist in operating our website (like payment processors for Visa/MasterCard transactions), conducting our business (such as shipping carriers for delivering door frames), or servicing you.
• Legal Requirements: When required by law or to respond to legal process regarding sales of building materials or connectors & bends.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business to another company.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Based in Manchester, UK, we implement appropriate technical and organizational measures to protect your personal data:

• All payment transactions are encrypted using 256-bit SSL technology, whether purchasing coving & adhesives or annular products.
• We are PCI-DSS compliant for processing credit/debit card payments for our range of door furniture.
• Sensitive payment data is not stored on our servers after transaction completion.
• Regular security audits of our systems handling customer data for bath locks and other hardware.

While we strive to protect your information, no electronic transmission or storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about your purchases of cabinet handles or building materials.
• Correction: Update inaccurate or incomplete information in your account.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Objection: Object to certain processing of your data, such as direct marketing about new cladding products.
• Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences when browsing our selection of architrave or bifold doors.
• Analyze website traffic to improve our range of damp proofing products.
• Provide secure checkout processes for purchases of decking screws or specialty hardware.

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and maintained on computers located outside of your country. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy before purchasing our adhesive hooks or other products.